We will keep you conveniently informed thru the transaction as we'll send you Purchase Notification, Payment Received Notification, Shipping Notification, Feedback Reminder, etc, in order to let you will feel safe and comfortable. With any questions, please feel free to ask us at any time. Our Customer Satisfaction Team has been trained to work politely, diligently and professionally, answering your inquiry promptly and addressing your specific question or individual problem with customized & detailed information. We usually respond to your emails within eight hours, and never over 24 hours because we are striving to serve customers globally 24/7/365! Please email us: sales@pigpony.com now, we are mostly online!  As an online business, communication through emails is very much preferred; Just in case of internet blackout, you can either send fax to 614-386-2040, or call us at the hotline 614-360-3288 and leave a message if the line is busy, we’ll respond to you at the soonest time.
Hundreds and thousands of customers worldwide have been served by Pigpony.com to 111% satisfaction since this popular shopping website was founded in 2005. Customer service is forever the top priority issue for Pigpony.com and our Customer Satisfaction Team always wants to know how we can serve you better. We will be with you all the time until all of your problems are resolved and you have been completely satisfied!
Just for your convenience, we have prepared Frequently Asked Questions (FAQs) that may already have the answers you are looking for. If you need additional information and assistance, our contact information is as below. Thanks for shopping with us!
Email: sales@pigpony.com
Tel: 614-273-0320

Columbus, Ohio 43220
United States